Privacy Policy
JahFeel Automation (“we,” “our,” or “us”) provides managed AI operations services. We set up, configure, monitor, and maintain AI systems on behalf of our clients. This policy explains what information we collect, how we use it, and the privacy-first way we host and protect it.
We run your operations on a hand-picked stack of proven tools — a compliant business phone line and CRM, our own self-hosted automation engine, and a custom AI brain — chosen, secured, and managed for you. We hold your credentials ourselves and connect to your tools directly: no credential brokers, no third party renting access to your logins. We never sell your business data or use it to train anyone’s models, and the sensitive pieces — your passwords, API keys, and automation logic — live in an encrypted store we self-host and control, isolated to you. Some of the tools we operate for you are third-party services — for example, your business texting runs over a licensed carrier, and your CRM/phone runs on an industry-standard platform. We choose them carefully, hold the keys ourselves, and never route your credentials through a broker.
1. Information We Collect
From website visitors: when you submit our discovery-call form or email us, we collect the details you choose to provide — typically your name, email address, phone number, business type, and a description of what you’d like to automate.
From clients: to build and run your AI operations, we collect the business information needed to do the work — for example, the tools you use, your service offerings, and the contacts and workflows your AI will handle. This information is kept in an environment isolated to you, under our managed control on your behalf.
Automatically: our website uses essential cookies only (to keep the site working) and standard server logs (IP address, timestamps) for security and reliability. We do not use advertising cookies, tracking pixels, or third-party analytics.
2. How We Use Your Information
- To respond to your inquiry and schedule your discovery call
- To set up, configure, operate, monitor, and maintain the AI systems we run for you
- To communicate with you about your service
- To detect and prevent fraud, abuse, or security incidents
- To comply with legal obligations
We do not sell, rent, or trade your personal information, and we do not show advertising or share your data with advertisers.
3. Where Your Data Lives
Each client’s setup is isolated to them. We run your operations on a private, secured stack — some pieces self-hosted by us (our automation engine and our encrypted secret store), some vetted third-party services we operate on your behalf (such as your business phone/CRM and the licensed carrier that delivers your texts). We hold every credential (API key, password, token) ourselves in a self-hosted secret store we control — never through a third-party OAuth broker — and we never sell your data or hand it to data brokers.
4. Text Messaging (SMS)
When your plan includes texting, we send messages on your business’s behalf over a licensed messaging carrier (A2P 10DLC). Messages are operational — for example lead replies, appointment and quote reminders, review requests, and follow-ups — sent to people who have an existing relationship with your business or who have opted in. Recipients can reply STOP at any time to opt out, or HELP for help; message frequency varies and message and data rates may apply. We do not sell or share mobile opt-in data or phone numbers with third parties for their own marketing. Your business is responsible for having a lawful basis to contact each recipient; we configure consent capture and honor opt-outs automatically.
5. Security
- Encryption in transit: all connections use HTTPS/TLS
- Encryption at rest: credentials are encrypted in a secret store we self-host and control
- Isolation: your environment is separated from every other client’s
- Least access: access is limited to you and authorized JahFeel Automation personnel
- Maintenance: we keep software and dependencies updated to address known vulnerabilities
No method of transmission or storage is 100% secure, so we cannot guarantee absolute security — but we minimize exposure: we hold your credentials ourselves rather than through a broker, keep secrets in a store we control, and limit the tools that touch your data to the ones your workflow actually needs.
6. Your Rights
You may request to access, correct, export, or delete the personal data we hold about you, and opt out of non-essential communications. You own your business data; we act as your operator and never sell it. To make a request, email JahFeelAutomation@gmail.com and we’ll respond within 30 days.
7. Data Retention
We keep website inquiry data only as long as needed to respond and follow up. Client operational data is retained for as long as your service is active. On cancellation, we coordinate export and removal with you directly.
8. Children’s Privacy
Our services are intended for businesses and are not directed to anyone under 18. We do not knowingly collect personal information from minors.
9. California & International Users
California residents have rights under the CCPA (including the right to know, delete, and opt out of data sales — we do not sell personal information). If you are in the EEA or UK, you have rights under GDPR including access, rectification, erasure, and portability. Contact JahFeelAutomation@gmail.com to exercise any of these rights.
10. Changes to This Policy
We may update this policy from time to time. The “Last updated” date above reflects the most recent revision.
11. Contact
Questions about this policy? Email JahFeelAutomation@gmail.com.