Help Center

Agent HQ is your AI-powered command center for managing clients, scheduling video content, and automating workflows. It runs at agenthq.pro and is built for insurance agencies and small businesses.

Visit agenthq.pro and click Get Started. Enter your email, choose a password, and select your plan (Starter, Pro, or Business). You will receive a confirmation email within a few minutes.

Agent HQ runs entirely in the browser. Any modern browser (Chrome, Firefox, Safari, Edge) on desktop or mobile works. No downloads or installations required.

After signing in at agenthq.pro, you will land on your main dashboard. From there you can access all features: agents, videos, analytics, and settings via the sidebar navigation.

Yes. The Starter plan at $19/month gives you access to core features with no long-term contract. You can upgrade or cancel at any time from your billing settings.

Navigate to Agents in the sidebar and click New Agent. Give it a name, assign it to a client or workflow, and configure its behavior (response style, active hours, escalation rules). Click Deploy when ready.

Yes. In the agent settings you can set a custom system prompt, choose a communication tone (professional, friendly, concise), and define specific knowledge bases for the agent to reference.

Agents have persistent memory across conversations. They remember client preferences, past interactions, and custom instructions. Memory can be viewed and edited from the agent's Memory tab.

Go to Settings > Integrations. Agent HQ supports connections to email, calendar, CRM, and other tools via API keys. Each integration has a setup wizard with step-by-step instructions.

All agent actions are logged in the Activity feed. You can review, undo, or override any action. For sensitive workflows, enable Approval Mode to require your confirmation before the agent acts.

Jen is the built-in video scheduling system available on Pro and Business plans. It handles video uploads, auto-captioning, scheduling across platforms, and performance analytics. Access it from Video Studio in the sidebar.

1. Go to Video Studio > Upload
2. Drag and drop your video file or click to browse
3. Add a title, description, and select target platforms
4. Choose a publish date/time or select Publish Now
5. Click Schedule

Yes. After upload, Jen processes your video and generates captions using AI transcription. You can review and edit captions before publishing. Captions are available in multiple languages on Business plans.

Agent HQ accepts MP4, MOV, AVI, and WebM files up to 2GB. For best results, use MP4 with H.264 encoding at 1080p or higher resolution.

Yes. The Analytics tab in Video Studio shows views, engagement, click-through rates, and audience retention for each video. Business plans include cross-platform comparison reports.

• Starter ($19/mo) — Core agent management, basic analytics, email support
• Pro ($49/mo) — Everything in Starter plus Jen v2 video scheduling, advanced analytics, priority support
• Business ($99+/mo) — Everything in Pro plus custom integrations, multi-user access, dedicated account manager, SLA guarantees

Go to Settings > Billing and click Change Plan. Upgrades take effect immediately with prorated billing. Downgrades take effect at the start of your next billing cycle.

We accept all major credit and debit cards (Visa, Mastercard, American Express). Business plan customers can also pay by invoice with net-30 terms.

Go to Settings > Billing > Cancel Subscription. Your access continues until the end of your current billing period. Your data is retained for 30 days after cancellation in case you want to reactivate.

No refunds. Subscription fees are non-refundable. You can cancel at any time from Settings > Billing > Cancel Subscription to prevent future charges; your access continues until the end of your current billing period.

Yes. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We follow industry best practices for access control and conduct regular security audits. We never sell your data to third parties.

Multi-user access is available on the Business plan ($99+/mo). You can invite team members with role-based permissions (Admin, Editor, Viewer) from Settings > Team.

Yes. Agent HQ provides a RESTful API for programmatic access. You can generate API keys from Settings > API Keys. Full documentation is available at agenthq.pro/docs/api.html.

• Starter — Email support (48-hour response time)
• Pro — Priority email support (24-hour response time)
• Business — Dedicated account manager, phone support, SLA guarantees

Reach us anytime at support@jahfeelautomation.com.

Email support@jahfeelautomation.com with a description of the issue or feature request. Include screenshots if possible. We review every submission and typically respond within 1-2 business days.